| Legal Name | Virtuosity Wear |
| Address | Asia Warehouse: 155 JP Rizal Street Space Solutions Building, Tejeros, Makati, Metro Manila Philippines 1204 U.S. Warehouse: 4283 Express Lane Suite PH2052 Sarasota FL, USA 34249 UK Warehouse: Suite PH2052 Unit 9, Skyport Drive West Drayton, Middx, United Kingdom UB7 0LB Italy Warehouse: Via Gressoney n.9, Al piano seminterrato LRV SRL Suite: 503-1301, Milano, Italy 20137 |
| Phone | For any inquiries or assistance, feel free to reach out to us at contact@virtuositywear.com. Should you wish to have a direct conversation with our Customer Service or Business Development teams, we are more than happy to accommodate a call back at your convenience. Kindly provide us with your email address, contact number, and your preferred date and time for the call. We are here to assist you and look forward to connecting with you soon! |
| Email & Phone | contact@virtuositywear.com | Phone: Request a call back |
| Head of Operations | Maria Serrano |
| Additional fees | Shipping Costs Post Shipping: Mail International (Minimal Fee of $8 to $25 processing. Takes 20 to 60 Days. We offer Free shipping on selected products. Local Deliveries: Prices range from $2 to $12. Regional Deliveries: Costs vary between $12 and $30. International Shipments: Fees range from $30 to $80. Transaction Fees: Fees range from 1% to 2%, depending on the payment provider you choose. |
| Exchanges & Returns Policy | We strive to ensure you are completely satisfied with your purchase. If you find that you need to return or exchange an item, you have 14 days from the date of delivery to do so. All items must be returned in their original condition, including the original box and packaging. For a hassle-free process, please contact our customer service team for further instructions. |
| Delivery times | We diligently process all orders within a timeframe of 3-7 business days. For local and regional deliveries, you can anticipate receiving your products within a span of 14 days, contingent upon the shipping provider you select. We appreciate your patience and are committed to ensuring your order reaches you promptly. |
| Accepted payment methods | Currently, we accept payments exclusively through PayPal for a secure and convenient transaction experience. We are actively working to expand our payment options, aiming to introduce additional localized methods to better accommodate our diverse customer base in various markets. |
| Payment Period | Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order. |
| Price | The prices showcased on our website for each product and service are comprehensive. This transparent approach ensures that the amount you see is precisely what you pay, free from hidden charges or unexpected fees. However, please be aware that depending on your local jurisdiction, you may be subject to additional customs duties or import taxes upon receiving your product. We recommend checking with your local customs office for more information to avoid any surprises. Our commitment is to provide a clear and straightforward shopping experience, and we value your trust in choosing us. |